01 Identity verification
After logging into 55bd, request support from Dhaka or Chattogram, wherever you are; your identity is verified first.
Effective date and short identity
This privacy policy has been effective since November 2026; what information is kept in the 55bd App, why it is kept, and how you control it.
The policy can be read concisely, but do not omit important parts, as they affect your account and preferences.
Data export steps
02 Write what you want
Which information would you like to copy? Please specify clearly; it starts from profile, session, and preferences.
03 Get answer
When the support team finishes verification, they send a file or summary; if needed, the same message also matches the 55bd Register email.
Export format and what's included
Files are usually provided in an easy-to-read format so you can view your records; data stored in the 55bd App, login history, and some technical notes may appear.
Bank or payment information is stored separately with enhanced security; in Bangladesh, many users use bKash, Nagad, and Rocket, so related transactions are shown carefully.
How data protection works.
Controlled access
Not all staff see all information; access is limited to specific individuals and sections needed for work.
Session security
Be careful on public Wi-Fi; when a session ends in the 55bd App, sign out separately.
Show less private information.
Not storing unnecessary information is the policy; this reduces risk and speeds up support work.
Cookies and preference settings
Cookies help remember login, preserve language, and load pages faster; you can also control cookies from browser settings.
Disabling cookies may slow some parts, especially on older Android phones, so the 55bd App uses small sessions more.
User rights
You have the right to view, correct, limit, or delete your information; after logging in, you may contact support for a separate explanation.
- You can request a copy of the
- You can correct incorrect
- You may stop specific use.
- If applicable, you may request deletion.
Time and other limits
Simple requests usually take little time, but larger requests may take a bit longer due to verification, security, and records.
Data kept for legal or security reasons cannot always be deleted, but the 55bd App policy presents it in clear language so Dhaka users can understand.